Shipping Policy — Odd Enough Books

Last updated: July 2026

At Odd Enough Books, each order is prepared and packaged with care. The following information explains how physical and digital orders are processed and delivered.

Order Processing

Physical orders are generally processed and shipped within 2–3 business days, excluding weekends and holidays.

Certain handmade or specially prepared Holographic Pagan Press editions may require additional processing time. When this applies, the expected timeframe will be stated in the product description or communicated directly after purchase.

Processing time is separate from the carrier’s estimated transit time.

Shipping Rates

Shipping charges are calculated at checkout based on the destination, package weight, and shipping service selected.

The available shipping methods and estimated delivery times will be displayed during checkout before payment is completed.

Delivery Estimates

Delivery estimates provided at checkout begin after the order has been processed and accepted by the shipping carrier.

Carrier delivery dates are estimates rather than guarantees. Weather, holidays, customs processing, carrier disruptions, and other circumstances outside our control may cause delays.

Tracking

When tracking is available, you will receive a shipping confirmation email containing the tracking information for your order.

Tracking information may not update immediately after a shipping label has been created. Please allow the carrier time to scan and process the package.

International Shipping

International shipping is available to supported destinations shown at checkout.

International orders may be subject to customs duties, import taxes, brokerage charges, or other fees imposed by the destination country. Unless these charges are specifically collected during checkout, they are the responsibility of the recipient.

Customs processing may extend the delivery time of an international shipment. Odd Enough Books cannot control or guarantee the length of time an order remains in customs.

Address Accuracy

Please confirm that your shipping address is complete and accurate before placing your order.

Contact us as soon as possible if an address needs to be corrected. Once an order has entered shipment processing or has been transferred to the carrier, we may be unable to change or redirect it.

Orders returned because of an incomplete or incorrect address may require an additional shipping payment before they can be sent again.

Delayed or Missing Packages

When an order has not arrived within the carrier’s estimated delivery window, please review the tracking information and contact the carrier for the most recent update.

You may also contact us at ck@oddenoughbooks.com, and we will assist with available tracking information or the carrier’s claim process.

For packages marked as delivered but not received, please check with members of the household, nearby delivery locations, neighbors, and the local carrier office before contacting us.

Damaged or Incorrect Orders

If an order arrives damaged or you receive an incorrect item, contact us within 3 days of delivery at ck@oddenoughbooks.com.

Please include:

• Your order number

• A description of the issue

• Clear photographs of the item and packaging

We will review the matter and arrange an appropriate replacement, refund, or other resolution in accordance with our Refund Policy.

Digital Products

PDFs and other downloadable products are delivered electronically and do not require shipping.

Digital products should be accessible through the order confirmation or download email. For assistance with a missing or inaccessible download, contact ck@oddenoughbooks.com.

Contact

Questions concerning an order or shipment may be sent to:

Odd Enough Books
ck@oddenoughbooks.com